816 NE 87th Ave.

Vancouver, WA. 98664

1-800-964-4192 or 360-693-2325

24/7 Customer Support

Mon - Fri: 8:00 - 5:00

Office Hours

Celebrating 27 years in business

Welcome to Information Systems and Supplies, Inc., your restaurant operations experts, providing Toast & Future POS systems for Northwest Restaurants, Bars, and other food service establishments since 1991.  Our experienced team of skilled professionals provides expert design and implementation of restaurant technology products designed to increase overall efficiency. 

This Month's Toast Promotion

$ 1000
00
Off of a 1 terminal site
  •  

OR

Contact Sales to find out more
$ 2000
00
Off of a 2 terminal site
  •  
Popular
POS News
  • Toast, which makes management software for restaurants, announced on Tuesday it had raised $115 million in a funding round led by T. Rowe Price. The Series D round included Tiger Global and existing investors, Toast said. With the funding, six-year-old Toast joins the ranks of software's highest-valued startups with its valuation of $1.4 billion.
  • Toast is one of the fastest growing tech companies in North America. The company co-founders, Aman Narang and Steve Fredette share the story of how it all came to be, what they do that’s unique, what investors have done before committing to their mission and why it turns out most of the people they hire have had serious restaurant experience.
  • A restaurant POS system is like the central nervous system of your restaurant, carrying messages and important information from the head – the leadership – to the heart – your staff – and throughout the rest of the body – your concept as a whole.

    Choosing which restaurant POS system to invest in is a big decision, one that involves a lot of research and demos with various vendors. You need to consider the best POS software in addition to POS equipment, and that's no easy task.

    Unfortunately, after all that time spent searching for the best system, many restaurant owners end up making a huge mistake by basing their final decision on the least expensive pricing proposal. Instead, when analyzing POS system cost, it’s important to focus on how the various costs will translate into value for your business.

    So, the question then becomes: what are the different components of a restaurant POS system and how much do they typically cost?
  • We're one month into 2019 and the restaurant landscape is already buzzing with exciting introductions, inventions, and innovations.

    In years past, we've seen an increase in diner demand for delivery, experimentation with new business models, an emphasis on sustainability and hyper-local ingredient sourcing, and even fermented foods making their way onto plates and into cocktails across the country.

    Short of whipping out a crystal ball, the Toast team has been hard at work surveying the scene to report the top 2019 restaurant trends you can expect to make landfall this year.

    Here's what we found.
    For a rundown of restaurant technology predictions from the experts at Toast, check out this post.

 

Professional Services:

At ISS we make customer service our #1 priority. Whether it’s through custom programming and data base development by one of our experienced Project managers, or weekend live-site hardware repair by our support staff, our goal is to provide you with the best possible service.

Project Management and Training:

ISS is more than just a provider of a turn-key software/hardware solution. Many savvy restaurant owners realize that the key to a successful POS installation hinges on the experience and professionalism of the POS dealer, and that is one of the reason they choose ISS. A project manager is assigned to each individual installation and will guide the customer through our program of 8 steps to a successful installation:

Site consultation and data base discovery:

Our project manager will cover equipment placement, electrical and data communication requirements, and query the restaurants management for all information needed to build a customized program and data base.

 

Data base programming development:

During this phase of the project, POS programs and screens are developed.

 

Hardware configuration and staging:

POS hardware is burned in, tested, configured, and software and database is loaded.

 

Equipment installation:

The finished POS system is installed at your site and tested

Management Training:

During these sessions our project manager goes over front of the house management tasks, as well as data base maintenance, reporting, trouble shooting, and system security.

Staff training:

Divided into sessions for FOH and BOH employees, and also in regards to different job types of the establishment including servers, bartenders, hostess’s, delivery, and floor managers.

Live on-site support:

One of the most crucial aspects of the installation. Our staff will be on hand to lend assistance and answer questions as needed.

After installation follow up and consulting:

A meeting is scheduled after the installation to insure the customer has a good understanding of the system.

Help Desk
At ISS we realize that when you need help, you need it immediately. During business hours we always have trained Help-Desk staff on duty 24/7 with a database record of your hardware, software, and previous issues. Our goal is to resolve your issue immediately. After hours you will reach our help desk directly by phone.
Hardware:
Although we offer only the best "retail hardened" POS hardware available, there are times when immediate on-site repair is needed, many times on weekends or after hours.
On-site hardware support includes:
Knowledgeable techs cross trained on your hardware and software. On duty 24/7 with a database of all of your past calls and information. Large staff available offering quick response times.

Customer Service

0

Happy Customers & Counting

Thanks for stopping by! We hope too see you in person soon.

Copyright © 2019 Information Systems & Supplies - All Rights Reserved.